Analysing E-Governance Adoption in The Digital Era: A Study
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Date
2024
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Arthamimansa
Abstract
In the awakening of the digital revolution, governments worldwide have increasingly leveraged digital technologies to enhance service delivery through e-governance initiatives. This research endeavors to delve into the multifaceted implications of digital transformation on the adoption of e-governance services. By employing a comprehensive analysis framework encompassing technological and socio-economic dimensions, this study aims to detect the influencing factors on the adoption of e-governance services amidst digital transformation, such as effort expectancy, facilitating conditions, performance expectancy, social influence, and trust. Drawing upon a blend of quantitative methodology using a structured survey instrument, data from 80 samples were collected from citizens across the Goa, India to analyze the relationship between these factors and the adoption of e-governance services. Statistical techniques SPSS and PLS-SEM using smart PLS were employed to analyze the data. This study offers intuitions for policymakers, practitioners, and stakeholders to navigate the complexities of e-governance adoption in an increasingly digitalized world