Assesment of gap between service quality expectatio and perception: A study of Goan personal grooming industry

Pacheco, Zamila2025-08-032025-08-032016Pacheco, Z., & Reddy, Y. V. (2016). Assessment of gap between service quality expectation and perception: A study of Goan personal grooming industry.http://rcca.ndl.gov.in/handle/123456789/427enAssesment of gap between service quality expectatio and perception: A study of Goan personal grooming industryArticle